FAQ

Under South Dakota state law if you are under 18 you are required to wear a helmet. We do have a helmet waiver that we are not liable if you choose to not wear a helmet. We do provide helmets.

We do, they are $25 for the day.

We are flexible if this is discussed ahead of time. Late returns are subject to be charged for another day. Arriving late from your scheduled time does not mean 8 hours from that for a full day.

We do but cancel due to weather or give refunds due to weather.

The deposit is nonrefundable. If you cancel within 48 hours then full payment is due. You may possibly rebook by the end of the season December 15 if available.

A helmet, information session, map, tablet, repair kit , fire extinguisher, full tank of gas, we wash the machine after return

No, but we do charge a fee after so many miles have been hit.

Our machines are tailored for the trails. We prefer most of your experience offroad. They are licenses for the roads though. They can be on any road except the interstate in South Dakota.

You may bring a cooler, we do not provide one and we do not sell them.

Bring clothes for all season’s. The weather can change quickly at higher elevations.

All machines will come with a full tank of gas at the start of the ride.  One tank of gas should be enough for an 8-hour ride.  If more gas is needed during the day, that is at customer’s expense.  Please only fill with Premium fuel, no ethanol.

A Galaxy tablet with the Avenza app loaded up will tell you where you are in the forest. Will provide you with a hard copy map of the Black Hills Northern region, also.  We can give ideas on locations that may be of interest to you and directions.

No, however if the machine is so covered in mud and color unidentifiable, there could be a $200 charge for washing the machine. Rules for the Black Hills National Forest are: “travel slowly through water and mud.” Absolutely NO MUD BOGGING! If caught by the Black Hills National Forest Service Police it is a ticketable offense with a steep fine!

All vehicles come with tire patch repair kit.  Staff will instruct you how to use the patch kit during the operation phase of the rental.  All tire punctures in the face of the tire are “no charge to the customer” in the event a side wall of the tire is compromised there will be $250 fee per tire.  Staff will instruct you how to navigate the rocky terrain safely.  Most years we have less than 5 side wall damages per season.

Answer is yes.  If your furry friend fits in your lap, a towel is provided for comfort.  If you need a four-seater for your furry friends to ride with multiple towels can be provided to protect seats from damage.  No extra charge for pets.

Yes, all of our vehicles come with a trunk to accommodate coolers and backpacks. Please bring your own strap to secure a cooler or backpack. Please remember the State of South Dakota considers Side x sides a vehicle that is permitted on any road, except the interstate.  With that being said, we do not allow alcohol consumption while driving our vehicles.  No smoking of Tabacco or Marijana.

Spring and Fall full windshields are installed for your comfort.  After May 24th all machines will come with Half windshields; except Can-Ams have foldable front and back windshields installed all season.

Yes, the fee for insurance policy is $37.95 per day, per machine. This coverage will cover the cost of the vehicle minus a $2500 deductible. The deductible is due the day of the rental in the event any damage is incurred to the vehicle. Insurance can not be purchased after the machine leaves our property. Customer is responsible for all damage to vehicle.  If the customer chooses not to purchase insurance and damages machine: all damage costs are due day of rental. No exceptions. No payment plans. Drive responsibly and damage will not be an issue!

Yes, trip insurance is available per machine, per day. If you do not buy the trip insurance and cancel less than 72 hours in advance, customer is responsible for full payment regardless of the situation. Trip Insurance Cost = $36.95 per machine, per day.

Your card on file will be charged the full amount of rental after 60 minutes have passed.  You are still eligible to rent the machine but in some cases the time may not be extendable due to other customers wanting to rent the machine that day.  Full day rentals will still be expected to return on time.